Warranty Policy

CIRL reserves the right to inspect the damaged or defective product, before having any obligation regarding the warranty.

WARRANTY PROCESS (Columbia Sportswear, Buff, Deuter, Black Diamond, Beal, julbo, adventuras)

• All products purchased in India need to be returned to our central warehouse and would be subject to inspection and quality check by our designated team.
• Chogori India Private Limted will take care of all costs of shipping for merchandise bought at www.adventuras.in.
• A mail to be shared with the customer care at [email protected] with the images of the product. 
• Customer must retain the receipt of the product and present it when returning the product.
• Standard Turnaround Time is 3 weeks from date of receipt.
• When the product is received under the warranty, we would replace it, repair it or offer exchange in lieu of the product.

WARRANTY EXCLUSIONS

• Our warranties cover mainly manufacturing defects.
• Our warranty does not cover damages that result from accident, misuse, abuse or negligence of the product.
• It does not cover normal wear and tear or damages such as abrasion, scratches or fading.
• The warranty also does not cover incidental or consequential damages, such as damage to, or loss of, the contents of a bag, loss of use, loss of time, or similar expenses.
• If the product has already been repaired outside of CIRL, this would make the warranty void.
• Above warranty does not apply to baselayers or any of the merchandise bought under any of the discount schemes.

NOTE: Return is valid only within 30 days of purchase with accurate tags and bills present.