Same day deliveryHide Offers
Get your order within 12-24 hours.
*Available on selected pin codes.
30 Days Return Policy
Shop worry-free with our 30-day return policy.
DELIVERY, RETURN & EXCHANGE
For all orders above INR 999, shipping, return & exchange is offered for free. Standard delivery
Metro Cities: 3-5 Days
Others: 7-8 Days
Extra 5% Discount on Prepaid Order
Save extra 5% on your prepaid order.

Customer Policy

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Warranty Policy :

Warranty period is 4 years from the date of import, as mentioned on the MRP tag.

If the MRP tag is not available, the date of manufacturing on the inner label of the product will be considered to calculate the 4-year period.

If the date of manufacturing is also unavailable, the warranty is then reduced to 6 months from the date of the customer invoice.


Return/Exchange :

At Adventuras, we prioritize your satisfaction. initiating a return is simple. Return the original purchase, and upon

passing our quality checks, receive a refund to the original payment source. Place a new order for the desired item.

For a seamless process, Click to know more

Return/Exchange Policy Website Stores
Process Visit the ‘My Orders’ section in your account and click on the ‘RETURN’ tab and confirm your RETURN. Visit the nearest Columbia Sportswear or Adventuras store in India only.
Eligibility The purchase was made from www.columbiasportswear.co.in or www.adventuras.in website only. The purchase was made from any of above branded chain of stores.
Return Flexibility To save your time you can now visit any Columbia/Adventuras exclusive retail store to execute your return for the purchase(s) made on either websites.
If returning to the central warehouse, company will take care of all costs of shipping. If returning to the nearest store, the customer has to self-drop the product.
The product has to be returned to the nearest store.
Return Request The return request is raised within 30 days of receipt of goods.
Condition of Product Your product must be in original, unworn condition and in brand tags/packaging.
Documents Customer must retain the receipt of the product and present it when returning the product.
Exchange of product The process of exchanging a product will be through a return and placing a new order, hence, you need to place a new order once the existing order is returned and the same pass all quality checks. The money shall be refunded back to the original source of payment in 7-10 working days. Exchanges will be restricted to size changes and style changes, of the same MRP and subject to availability.
Exclusions Return/Exchange policy does not apply to baselayers & Undergarments.
Additional Points
  • In case of Cancellation of any article on either website, the same is allowed before the order gets shipped. In case an order is in transit, it can’t be canceled.
  • In case of purchases made outside of India, customer care in India will advise further course of action.
  • A product must have its original tags and packaging intact for a successful return. This includes Chogori's Tagloop, a plastic tag with a unique serial ID that's attached to eligible items before shipping. Customers can only return products if the Tagloop is intact.

EMI Terms and Conditions :

Dive into a world of convenient payment options, allowing you to enjoy your favourite products without breaking the bank.

Learn more about our EMI terms and conditions by Clicking here


Outdoor Tribe Loyalty Points :

Embark on a rewarding shopping journey with our exclusive Outdoor Tribe Loyalty Program. Earn points every time you shop with us, adding an extra layer

of adventure to your purchases. Join the tribe and accumulate points for exciting rewards. Happy adventuring! Click here to know more about the Outdoor Tribe Loyalty Program