- Pants & Shorts
- Shirts & T-Shirts
Warranty period is 4 years from the date of import, as mentioned on the MRP tag.
If the MRP tag is not available, the date of manufacturing on the inner label of the product will be considered to calculate the 4-year period.
If the date of manufacturing is also unavailable, the warranty is then reduced to 6 months from the date of the customer invoice. Click to know more
|A mail to be shared with the customer care at [email protected] with the images of the product, the original invoice and MRP tag
|Product purchased on website in India will be returned to our central warehouse or the nearest store and would be subject to quality check by our designated team.
|Product purchased from a Columbia/Adventuras store in India need to be returned to the nearest store and would be subject to quality check by our designated team.
|If returning to the central warehouse, company will take care of all costs of shipping. If returning to the nearest store, the customer has to self-drop the product.
|If returning to the nearest store, the customer has to self-drop the product.
|Customer must retain the original invoice and MRP tag of the product and present it when returning the product.
|Standard Turnaround Time is 2-3 weeks from date of receipt.
|Standard Turnaround Time is 1-2 weeks from date of receipt.
|In case of dispute, it’s up to the sole discretion of Chogori India Retail Ltd.(CIRL) for further course of action. All disputes will be subject to Delhi jurisdiction.
|Limitation of Liability.
|Chogori India Retail Limited (CIRL) and its suppliers’, partners, affiliates’, and agents’ maximum liability pursuant to this limited warranty, or any other express or implied warranty, is limited to the purchase price you paid for the product. Neither CIRL nor its suppliers, partners, affiliates, or agents are liable for any inability to perform under this limited warranty due to events beyond its or their control, such as acts of god, or for property damage, personal injury, loss of use, or other consequential, punitive, or special damages, however caused, whether for breach of warranty, tort (including negligence), strict liability or otherwise, other than those damages which are incapable of limitation, exclusion or restriction under applicable law.
At Adventuras, we prioritize your satisfaction. initiating a return is simple. Return the original purchase, and uponpassing our quality checks, receive a refund to the original payment source. Place a new order for the desired item.
For a seamless process, Click to know more
|Visit the ‘My Orders’ section in your account and click on the ‘RETURN’ tab and confirm your RETURN.
|Visit the nearest Columbia Sportswear or Adventuras store in India only.
|The purchase was made from www.columbiasportswear.co.in or www.adventuras.in website only.
|The purchase was made from any of above branded chain of stores.
|To save your time you can now visit any Columbia/Adventuras exclusive retail store to execute
your return for the purchase(s) made on either websites.
If returning to the central warehouse, company will take care of all costs of shipping. If returning to the nearest store, the customer has to self-drop the product.
|The product has to be returned to the nearest store.
|The return request is raised within 30 days of receipt of goods.
|Condition of Product
|Your product must be in original, unworn condition and in brand tags/packaging.
|Customer must retain the receipt of the product and present it when returning the product.
|Exchange of product
|The process of exchanging a product will be through a return and placing a new order, hence, you need to place a new order once the existing order is returned and the same pass all quality checks. The money shall be refunded back to the original source of payment in 7-10 working days.
|Exchanges will be restricted to size changes and style changes, of the same MRP and subject to availability.
|Return/Exchange policy does not apply to baselayers & Undergarments.
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