RETURN POLICY & INSTRUCTIONS
The purchase was made from www.adventuras.in website only.
The return request is raised within 30 days of receipt of goods.
Your apparel/accessory must be in original and unworn condition, with all tags intact.
Your footwear/equipment must be in original and unworn condition, with the original box in new condition.
Please Note: Columbia and Adventuras exclusive retail stores WILL NOT ACCEPT any purchase(s) made on www.adventuras.in for any return.
CANCEL AND RETURN POLICY
1) Cancellation- Cancellation of any article is allowed before the order gets shipped. In case an order is in transit, it can’t be cancelled.
2) Return- Returns can be done within 30 days on online purchases in case of non-requirement but the product/s must be in resalable/Unworn/and all tags attached condition.
INSTRUCTIONS FOR RETURN
Step 1: Visit www.adventuras.in and sign in to your account.
Step 2: Visit the ‘My Orders’ section in your account and click on the ‘RETURN’ tab and confirm your RETURN. Alternatively, you can email us at [email protected] with the exact reason of return along with your invoice number.
Step 3: Upon receipt of confirmation, we will arrange the reverse pick up.
Step 4: On receipt of your product for return, the item(s) will be verified to ensure it is unworn and in original condition with tags and/or box intact. Confirmation of receipt of the returned article will be sent to you post which the request of return will be processed. This typically takes 7-10 working days.
THINGS TO NOTE:
Currently, we are not offering any exchange policy, hence, you need to place a new order once the existing order is returned and the same passes all quality checks. The money shall be refunded back to the original source of payment.
